Feb 9, 2017 · Go to HP / Hewlett Packard – Envy 5660 Locate and open the HP utility. Find Scan / Scan to PC – Make sure Scan to PC is enabled. Save the settings, restart the PC & printer …

Feb 18, 2025 · Hi @PauletteMM, Welcome to HP Support Community. Thank you for posting your query, I will be glad to help you. Your HP OfficeJet Pro 9120e printing but not scanning could …

Aug 19, 2025 · I am unable to use the document feeder to scan documents, and so am left scanning individual pages on the scanner glass, which is of course extremely time-consuming. …

Jan 16, 2025 · Go to Settings > Add/Remove Printer > Remove Printer. Re-add the printer by searching for it on the network. When selecting the scan source, explicitly choose Document …

Jun 19, 2024 · I have been scanning from my computer nearly 3-4 times a week. Today I have 2 documents to scan and my printer says "Couldn't Connect To Scanner. HP Smart cannot Scan …

Jan 31, 2025 · For driver installation, the best way to ensure compatibility is to use HP’s full-feature software rather than HP Smart if scanning is required. The correct drivers can be found …

Jul 8, 2019 · I have the HP OfficeJet 3830. It's fairly new. The printer is definitely connencted to my wifi network, and it prints and copies with no issues. However, it will not scan to my Mac as …

Dec 5, 2017 · Have run “HP Print and Scan Doctor 5.1” --> Finds printer ok, then I select “fix scanning” --> Actually does a scan as part of the process “finding and fixing problems” and …

May 17, 2022 · I refuse to keep uninstalling and installing this freaking software. I am able to print. I installed HP App years ago. I am unable to scan. I keep getting driver check not completed. …

Apr 7, 2025 · I cannot scan to my computers (Windows 11 and 10), although I can scan to a USB drive inserted into the printer. The HP Print and Scan doctor indicates Recommended Updates …