Now that winter's nearly here, it's time for a pop quiz: You wake up in the morning and there's ice on the dog's water dish. What do you do? If you had trouble with that one, it's time for a quick ...

“This sounds obvious, but it’s true: A lot of people don’t have their thermostat set right,” says Bobby DiFulgentiz, director of product management for Lennox International. Double-check that the ...

The equipment in this month’s troubleshooting problem is an electric furnace that has been in service for at least ten years, according to the customer who is reporting that the unit is running almost ...

Our troubleshooting problem involves a complaint from a customer who is concerned that their 9-year-old electric furnace is running excessively and wasting energy. The customer also tells the ...

There is nothing worse than waking up in a freezing house in the middle of a cold winter’s night — except maybe, knowing you’ll have a big, expensive furnace bill to pay later that day! But don’t fret ...

As temperatures drop, your furnace becomes the unsung hero keeping your home warm and comfortable. But like any hardworking appliance, it can run into trouble, especially after months of sitting idle.

As temperatures drop, your furnace becomes the unsung hero keeping your home warm and comfortable. But like any hardworking appliance, it can run into trouble, especially after months of sitting idle.