Process mapping is one of the basic quality or process improvement tools used in Lean Six Sigma. It has acquired more importance in recent times, given the complexities of processes and the need to ...

We’ve all been here; you’re with a group of friends but someone inevitably has to figure out where to eat. You ask what people are in the mood for, and you get the classic “I don’t have a preference,” ...

Mike Duggan receives funding from the British Academy and Leverhulme Trust, the EPSRC and King's College London. He is affiliated with the Livingmaps Network Maps and everyday life are now so ...