How can a company spend resources wisely during the pandemic and ensure pre-Covid-19 productivity? The answer is anywhere operations. According to Gartner, in just three years, 40% of businesses from ...

Why advanced technology accelerates dysfunction when decision rights, workflows, and culture aren’t built to execute.

Your engineering team ships weekly, but somehow pricing changes still take months. That gap stems from structural issues, and it reflects how most software companies were built: to monetize access, ...

Tech leaders: Create an IT operating model that can adapt to disruption and still deliver value Your email has been sent The quest for customer obsession is arduous — littered with obstacles that ...

Chief information officers often talk about their "IT operating model." This overly complex term describes the core activities needed to run an IT organization. IT does not exist in a vacuum. It ...

Forbes contributors publish independent expert analyses and insights. I teach growth leaders how to grow revenues, profits and firm value. The emergence of complex technology enabled selling systems – ...

A monthly overview of things you need to know as an architect or aspiring architect. Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with ...

Clinical IT Service Desk: Your New Model for Strategic IT Operations? Today, clinical teams and patients expect healthcare technology to work — every time, any time. With technology touchpoints ...

Operations is a core functional area of an organization, along with marketing, human resources and accounting. Operations management plays a crucial role in enhancing the quality of products and ...

For those who said governments could not move fast, our recent experience revealed otherwise. But it’s more than working from home — the public sector must be able to legislate, educate and deliver ...