As difficult as it may be to believe, communications textbooks from 20 years ago were still touting the merits of using a megaphone (yes, a megaphone) as a communications channel. You had print. You ...

Communication channels are the means through which people in an organization communicate. Thought must be given to what channels are used to complete various tasks, because using an inappropriate ...

Holistic, cross-channel communication is more important and necessary than ever, in a world where engagement goes both ways. This means that whenever possible, it’s best to avoid single-channel ...